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Full Tilt Emails Players Regarding Pay Outs

May 23, 2011

Full Tilt Poker sent out an email last Friday directly addressing their former US customers regarding pay outs still pending. Because this is the first communication from Full Tilt to players, it may mean that the ball is finally rolling and the withdrawals will soon be made good. Though there has been some communication mainly from FTPDoug via the 2+2 online poker forum, this is the first to come from Full Tilt Poker to players since April 15th when they shut out all real money US activity from their site.

The message though is still somewhat vague. It doesn’t hint on when former players can expect to see their funds begin to returning to them. It did though indicate that all pending tourney and cash game tickets were converted to cash, but h0w to handle Full Tilt Points was still an issue.

The email that follows also reminds readers of their official statement regarding pending US funds yet to be paid out:

“Since April 15th and the days immediately following, Full Tilt Poker faced numerous challenges and hurdles to ensuring the smooth operation of its international business and the orderly return of US player funds. FTP has worked tirelessly to address these issues and has made significant progress on both fronts. FTP’s international business operations are returning to normal while we focus on ensuring the safe and orderly return of US player funds. We are absolutely committed to making sure that US players are refunded as soon as possible. We apologize for the delay and the fact that we underestimated the time it would take to work through these issues. We will update our US players when we have more specific information to provide.”

Written by Marcus · Filed Under Poker News 

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